The ’very funny yet at times frightfully accurate’ Lisa Remnelid offers memorable insights into what it is like to stand on the other side of the fence as a customer/user/participant.
Focusing on this group’s experience can lead to a ’loyalty behaviour’ you didn’t think was possible (especially in the Nordic Region!) regardless of what business you are in.
An Aussie, mixed with a Spaniard and an Argentinian, married to a Swede = an international member of the experience design community!
With over 20 years of international experience across the globe, Lisa Remnelid has built up a strong and effective competency skill base that focuses on retail concept and strategy development intertwined with her passion for ’customer service’ as her core strengths.
Having had the possibility to work for some of the most successful companies in the world such as Copenhagen Airport (Kastrup) and Inter IKEA Centre Group, she has accumulated a wealth of knowledge to transfer to clients today.